Warranty Policy

Warranty Coverage

A-Tech Australia offers a 10-year warranty on aluminium frames and a 5-year warranty on glazing and moving components against defects in materials and workmanship from the date of delivery.

Warranty Exclusions

Warranty does not cover damage from improper installation, misuse, accidental impact, neglect, unauthorised repairs or modifications, exposure to extreme weather, or normal wear and tear.

Claim Procedure

To claim warranty services, contact us immediately at sales@atechaustralia.com.au with proof of purchase and photographic evidence of the defect.

Remedies

A-Tech Australia will repair, replace, or refund defective products at our discretion.

Limitations

This warranty is the exclusive warranty offered by A-Tech Australia and is provided in lieu of all other warranties, express or implied.

Care & Maintenance

General Care

Regularly clean your aluminium windows and doors with mild detergent and clean water. Avoid abrasive cleaners, solvents, or harsh chemicals.

Glass Maintenance

Use glass cleaning solutions and soft cloths to avoid scratches. Immediately rinse and dry to prevent water spots.

Hardware & Components

Periodically check moving parts and hardware. Lubricate hinges, locks, and rollers every 6-12 months with silicone-based lubricants.

Inspection

Inspect sealants and weatherstripping annually. Replace any damaged or deteriorating parts to maintain performance.

Professional Assistance

Contact us at sales@atechaustralia.com.au if you require professional maintenance or repairs to ensure optimal performance and warranty compliance.